Understanding Cardinal Care’s Commitment to Quality Support
Today, we explore Cardinal Care’s commitment to quality support through insights from Del, the CEO and co-founder of Cardinal Care. As a registered disability services provider based in South East Queensland, Cardinal Care specializes in various services under the National Disability Insurance Scheme (NDIS), particularly focusing on mental health support.
About Cardinal Care
Cardinal Care is dedicated to offering exceptional disability services in regions such as the Gold Coast, Logan, Ipswich, Toowoomba, Brisbane, and Northern South. They provide not only psychosocial disability support but also a range of accommodation and tenancy services. Their commitment to quality support under the NDIS is evident in every service they offer.
Accommodation Services: Diverse Housing Solutions
Cardinal Care provides housing solutions across multiple locations, including Ipswich, Collingwood, Buvo, Toowoomba South, and Logan. They are currently developing a SIL house in Forest Lake that will cater to SDA and SIL usage. The participants in these houses have diverse needs, including medical conditions, comorbidities, and mental health challenges. This reflects their commitment to quality support, ensuring that every individual receives appropriate care.
Passion for Mental Health: Driven by Experience
Del’s background as an authorized mental health practitioner and social worker drives Cardinal Care’s commitment to quality support. While working with Queensland Health, he identified gaps in the quality of support for psychosocial disability participants. This observation ignited his passion for ensuring that participants receive skilled and knowledgeable support from dedicated staff.
Addressing Gaps: Advocating for Expertise
A significant concern Del highlights is that many providers supporting psychosocial disability participants often lack mental health expertise. This deficiency frequently leads to placement breakdowns and participants shifting between providers. Del strongly advocates for placing skilled support workers in roles requiring mental health knowledge to ensure participants receive appropriate care.
Training and Education: Ongoing Development
Cardinal Care prioritizes hiring individuals with mental health experience while providing ongoing training for their support workers. Del’s dedication to education extends beyond the organization; he actively writes articles and speaks at events to bridge the knowledge gap within the industry.
Capacity Building in Homes: Community Recognition
Cardinal Care is widely recognized for its mental health support within the community. They receive referrals from support coordinators, stakeholders, and individuals who appreciate their quality of care and passion for their work. Their commitment to quality support is evident in every interaction they have.
Additional Services: A Holistic Support Approach
In addition to mental health support, Cardinal Care offers various allied services such as occupational therapy, speech pathology, and social work. They conduct functional capacity assessments and community access capacity building to enhance overall well-being.
Supporting NDIS Access: Collaborative Efforts
Cardinal Care collaborates with other services to help individuals access the NDIS effectively. They also provide assessments free of charge for those genuinely in need who cannot afford them. This commitment exemplifies their dedication to making a difference for the right reasons.
Why Choose Cardinal Care? Specialization Matters
Cardinal Care’s commitment to quality support positions them as specialists in mental health within the disability services sector. Del emphasizes that just as one would seek a medical specialist for specific health issues, individuals with mental health needs should choose providers who truly understand and can address their unique challenges.
Inspiration can be drawn from stories of commitment within the disability community as shared by BlueWing’s Zoe and Quantum Momentum Mentoring’s Maria in their piece titled BlueWing’s Zoe and Quantum Momentum Mentoring’s Maria Share Their Inspiring Journey and Commitment to Supporting the Disability Community.
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