Make a difference, one shift at a time.
Disability support work across Logan and the northern Gold Coast, Cairns and Campbelltown. Real relationships with the people you support, shifts that fit around your life, and a team behind you when a shift does not go to plan.
What working at Blue Wing actually looks like
The things people ask about in the first five minutes of a phone call, answered before you ring.
Shifts that fit your life
- Casual and part time options
- Mornings, evenings, weekends, sleepovers and active nights
- Local work, so you are not driving an hour to start
The same people, not a roster lottery
- Consistent client matching wherever the roster allows
- You learn how someone likes things done, and they stop having to explain
- Work across homes, the community and supported living
Backing, not just a handbook
- Paid onboarding and training
- A 24/7 on-call team, not a number that rings out after five
- Steps up into senior support worker and coordination roles
We provide the car. You focus on your clients.
Community-based work shouldn't mean clocking up thousands of kilometres on your own vehicle. Blue Wing provides work cars for community visits.
Open right now
What a shift can involve
Support work ads tend to describe a feeling rather than a day. Here is the day. If this reads as work you want to do, you will do well here. If it does not, better that you know now than in week three.
You might spend a shift
- Helping someone prepare a meal the way they like it
- Supporting personal care with dignity and without fuss
- Getting to an appointment and making sure it actually gets understood
- Being out in the community rather than sitting in a lounge room
- Working on something the person is trying to do for themselves
- Supporting someone with complex health needs, with training behind you
- Working in a supported living house alongside a small team
Paid under SCHADS, with the penalties that go with the hours you work
The award
Support work at Blue Wing is paid under the Social, Community, Home Care and Disability Services Industry Award, plus the penalties and allowances that apply to evenings, weekends, public holidays, sleepovers and broken shifts.
Your actual rate
The rate for a role depends on your classification level and the hours you work, so you will be told the number for the role you are applying for, in writing, before you accept it.
Paid training
Onboarding and the training we require you to hold are paid. You are not asked to sit through a day of induction in your own time.
What you need, and what simply helps
Split deliberately, because plenty of good support workers rule themselves out of a job they would have got.
Required
- NDIS Worker Screening Check
- Working with Children Check, where the role involves under 18s
- First Aid and CPR
- The right to work in Australia
- A driver's licence and a car, for roles that involve community access
Helps, but is not a barrier
- Certificate III or IV in Individual Support or Disability
- Experience with complex or high intensity support
- Experience in supported independent living
- Manual handling, medication or PEG training
- A second language
There is a 24/7 on-call team. You are never the last line.
This is the question experienced support workers ask and new ones wish they had. A participant is unwell, a behaviour escalates, a family member is upset, the next worker has not arrived. Nobody at Blue Wing is expected to work that out alone at nine at night.
On-call is staffed around the clock, not a number that rings out after five. If you need someone, there is someone.
How it works
- Any hour: the on-call team is available 24/7, including overnight, weekends and public holidays.
- Everything gets reported. Incidents are written up, every time. It is how a problem gets fixed rather than repeated.
- You get feedback. Reporting something is not the end of it. You hear what happened next.
- Debriefs are real. Service coordinators and service managers debrief workers after a difficult shift.
Support work is a career here, not a stopgap
This is not a diagram somebody drew for a careers page. People at Blue Wing have walked the whole of it.
- Support Worker. You build real relationships, learn the work properly, and get trained in what the people you support actually need.
- Senior Support Worker. You take on more complex supports, help new workers find their feet, and become the person others ask on shift.
- Service Coordinator. You coordinate the supports around a group of participants, run the roster, and debrief the workers in your team.
- Service Manager. You own a service: its quality, its people and its participants.
Why support workers stay
- You are supportedThere is someone to call, paid onboarding before you are on your own, and a team that expects to hear from you rather than hoping it does not.
- We invest in your capabilityPaid training, the certificates the work requires, and genuine steps up for people who want them.
- Expectations are clearYou are told what good support looks like, trained to it, and then trusted to run your own shift.
- Your work should fit your lifeShift patterns that suit you where the roster allows, local service areas, and work cars for community support.
- The work mattersYou are helping someone live the way they want to, do things for themselves, and be part of their community rather than watching it.
How BlueWing Transforms Lives
The work you’d be doing, told by the people it changed.
The kind of person who does well here
These are Blue Wing's three values. They are not wall decoration, they are what we hire and performance manage against.
Come From the Heart
You genuinely care about the person you are supporting, and it shows in how you talk about them when they are not in the room.
Work Ethic Wins
You turn up, you follow through, and you do what you said you would do. Notes done, handover clear, shift covered.
Unity of Purpose
You work as part of a team and put the participant's outcome ahead of ego, including when somebody else's way of doing it is better.
If that sounds like you, we would like to hear from you.
What happens next
- We read your application and come back to you either way.
- A short phone conversation about your availability, your experience and the kind of support you want to do.
- An interview, and a conversation about the people you would be supporting.
- NDIS Worker Screening, Working with Children Check where it applies, First Aid and references. Then an offer and paid onboarding.
Two ways to start
Ready to apply
Go to the current openings, pick the location and shift type that suit you, and apply directly. Each listing carries the location and the employment type.
Have someone from Blue Wing call you
Not ready to apply, or not sure which role suits your availability? Tell us what you are after and someone will call you. No application, no obligation.
