Tell us how we’re doing

Something we did well? Tell us.

Something we could do better? Tell us that too.

Your feedback helps us improve. And if something isn’t right, we want the chance to understand what happened and put it right.

You can use this form to:

• tell us about a good experience
• suggest an improvement
• raise a concern
• make a formal complaint

Speaking up will never affect your supports.

You will not be treated differently because you gave us feedback or made a complaint. We will not stop, reduce or change your services because you told us something was wrong.

You can stay anonymous.

You don’t have to give us your name or contact details. We will still review what you tell us. Just keep in mind that if we don’t know how to contact you, we won’t be able to update you or let you know what happened.

You don’t have to do this alone.

You can ask someone you trust to help. That could be a family member, friend, support worker, interpreter or independent advocate.

They can help you fill in this form, complete it for you, or speak on your behalf while we work through your feedback.

Whatever you want to tell us, we’re listening.